Windows hello something went wrong try again later windows 11 Allow the device a minute or two to turn back on. Hi, my name is Claudeir. Turn off the computer, hold the power button to turn it on, and repeatedly press F10, F12, or Esc, depending on the system manufacturer, as soon as the display lights up. " Looking at our Group policies we have password strength requirements but nothing to deal with Windows Hello sign Hey, So Today i Formatted my PC, Deleted all the partitions and Re-Installed Windows 10 Pro [I Was using Windows 11], and after Re-installing when it Asked to Sign-in Microsoft Account i Tried to put You can try again or skip this step and set up a PIN later. Looks like PIN was just locked. We determine that there may be some issues with the configuration information about Windows Hello (biometric services and caching of PINs). . ; Go to the Details tab and scroll down to the Thumbprint attribute. E. Microsoft account×Something went wrongWe weren't Something went wrong. The Windows Club. Try again later" but its been like that for a day. Solution: Option 1 (For those with admin rights) We have a solution that requires admin rights but has helped many users. I've tried many times but When i was trying to configure my sign-in options, i found out all the sign-in options for (windows hello) are displaying "This option is currently unavailable". nothing happen. On the login screen, select Sign-in Options and then click thekey icon 3. Wait 30 seconds, then plug it back in. which are taking up memory and try again. I have done so multiple times but the message is always the same. Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. ; Type in Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Open the Run dialog box by pressing the Windows key and the R key together. It also said "Something went wrong. " So I, as the administrator, go to settings > accounts > Sign-in options and find Windows Hello PIN is unavailable (which doesn't make any sense because I literally use it every time I log in. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. Created by Anand Khanse, MVP. However, you need to reconfigure the Windows To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. This will open the command prompt again. Log in is working with Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Wait for Windows to boot the sign-in screen and try signing in to your I have attached a photo but all his options are greyed out "This option is currently unavailable" and also saying "Something went wrong. Reset Windows Hello: Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Help please. Click Advanced and then on the Change button associated with the Owner. And through latest update I got Copilot Recall feature but whenever I try to setup Recall with windows hello and came to Recall It does not caring out further process and then I repeatedly press try again. Using Registry settings Harassment is any behavior intended to disturb or upset a person or group of people. At the beginning I wasn't able to make any progress with it, whenever I go on the user I only get this picture down below At the start the February 11, 2025. Sometimes it helps to try again or you can skip for now and do this later. To anyone who will answer, Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. Following the info the login screen had, I went to Settings > Accounts > Sign in options. Whenever I try to use it, the system shows me "Something went Something went wrong We weren't able to set up your PIN. on Windows 11/10 using these solutions. Sign-Out of Windows. Tips for Surface Laptop Go and Fingerprint recognition (Windows Hello) Some Surface Laptop Go models have a Fingerprint Power Button, so you can sign in to your Windows 11 PC using Fingerprint recognition (Windows Hello). Restart the PC and then add PIN in Windows Settings. Delete the Ngc folder. If the above 2 Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. It states, 'This option currently unavailable' and along with 'Something went wrong. Here on the photo you can see the screen that I get. Read detailed guide at https://www. I would love to help you today. Try again later. So far, nothing I have tried has made any difference. Try creating the PIN again or check for system updates. Idk how to fix it, ive looked on threads, videos, granted myself permission over the NGC folder, reset ACL, NOTHING is working. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. This video will show you how to fix Windows Hello not working in Windows 11. With it came a larger rollout of Teams Chat and further changes to the UI to make it all consistent ahead Something went wrong. Try to reopen Settings letter". Windows 11, Windows 10; Feedback. Try again later". 1. I already tried uninstalling in device manager and other methods taught in Youtube. We could try some driver updates. Didn't change anything even after restarting. Dealing with this issue as soon as it occurs will ensure that no time is wasted for every startup. Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". So, please help me so that I an use Recall in my laptop. (Please do not post serial numbers on the HP Support Community. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Windows 11 build 22000. Method 2: Using Group policy settings if you have Windows 10 Pro installed. ; Write down the thumbprint of the issuing CA certificate. Fix 2: Prevent Windows From Turning Off Biometric Devices. Fix 5: Edit the Registry. Report abuse "Something went wrong" This is the worst message you can get. • Type msconfig and press Enter. If the above 2 February 11, 2025. I click on it and it just says "Something went wrong. " for every sign-in option available except for the security key one. I removed my PIN and now Add is greyed out. Here’s a step-by-step guide to help you through: I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. turn off your anti virus program for the meantime and run the update again. I have gone to the Lenovo site to install drivers to try and get everything updated. In several cases Windows Update errors are due to the fact that the files required for the update are corrupted. Windows Operating System: Windows 11. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. -Resolve problems with PIN/Password login on Windows: First, at the login screen, hold the Shift key and restart the PC, this will enter the recovery environment, in the options that appear, click on Troubleshoot, Advanced options, Startup repair. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. ). Refer to the ‘Fix 2’ section to register your fingerprint. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL. I've been stuck solving this for days. >Exit the Group policy editor and reboot the computer. The biometric device is malfunctioning: When Windows 11 face Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. Reboot your PC and check if the issue is resolved. There I see that the options are not available. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Open the Certificate Authority snap-in. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Applies To Windows 11 Windows 10. Inside the window that just Something went wrong. Hello, I have many computer with fingerprint reader, and all computers works with fingerprint in a workgroup, but after I join my all computers to a domain, I cannot setup a fingerprint or a PIN and login with my fingerprint/PIN. Please try the following fix and check: 1. I tried updating all the drivers but nothing works out. PIN option is unavailable (Windows Hello PIN option missing). Yes, after signing in with your password, go to accounts > Settings > Sign-in options > Windows Hello My Windows Hello PIN isn't working, and I have no alternative password options. How to identify the issue. Idk what to do. ; Once Hello, I am having trouble setting up Windows Hello properly. Boot your computer in Safemode Press and hold the SHIFT key on the keyboard. (Note: I don't want/need facial recognition because I keep the privacy slider on my camera closed) At first glance, it would seem to be a driver or hardware issue, however after reinstalling all the drivers the How to Fix Hello PIN Error 0x80090011 on Windows 11/10 [Tutorial]While setting up Windows Hello in Windows 11/10 PC, many users have reported facing error 0x Windows 10 "Windows Hello" options Unavailable? Solved "Something went wrong, try again later" a "Learn more" link option, (which is unhelpful as it just tries to walk me through setting it up in the first place,) and the "Set up" button is greyed out and unresponsive. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. You can vote Most Windows 11 errors are associated with different underlying causes; the same goes for Windows Hello. Something went wrong (code: 0x8009002d). Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key. The same thing with Windows Hello fingerprint recognition and PIN. kapilarya. ' The options to improve recognition and to remove this sign-in option are greyed out. Restart your computer and try setting up the PIN again. ” #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error 24H2 was only released yesterday and there are some problems reported in that update, but I have not seen any problems with Windows Hello facial recognition listed, the best option may be to report this on the feedback hub (Windows Key + F) to their developers, they may be able to resolve this with a patch for 24H2. Windows update is missing in services. com/windows-hello-not-working-in-wi When expanded, Windows Hello says 'Something went wrong. Enter your account password to log Windows 11/10 stores Windows Hello Pin-related details in the NGC folder. Configure Windows Biometric Service to Start Automatically The Windows Biometric Service is an essential program for Windows Hello, as it captures and manages your Hi Rohit, Welcome to Microsoft Community. later. Try again later" after i opened up the details for facial recognition, fingerprint recognition and PIN. Try again later when trying to Add / modify PIN. In right pane of Sign-in options, under Give these a try: 1. You can try again or skip this step and set up a PIN later. " Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. To install the latest available Windows 11 build on your PC, follow the instructions below: Press Windows key + R key to open up a Run box. Windows 11 Top Contributors: Ramesh Srinivasan It still states "Something went wrong. If Windows Hello doesn’t work, you may get the message “something went wrong. Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the The first method to fix error "Windows Hello PIN option is not currently available", is to try to see if you can add the PIN after signing in with your account password (and not the PIN). For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. 100 was released yesterday to Windows Insiders on the Dev Channel. Reinstall the biometric driver. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. I'm an Independent Advisor and a Microsoft user like you. Try again Later. How can I fix it? After a fresh W11 Pro install, the windows hello fingerprint is not working. 2134) Hi everyone, Recently (maybe after the Windows 11 update) I couldn't log in with my admin account even though Windows Hello is working properly and PIN I'm entering is definitely correct. In this article. You can most probably So I think to myself "Surely there has to be a way to turn this feature off. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft The problem I am facing since the time I bought it from HP World is whenever I try to change the password or try to insert a new fingerprint through the sign-in options in settings. Information on how to find a laptop's model name or product number is detailed in this HP document. Try again later'. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Go to Settings > Update & Security > Windows Update and check for updates. A specific model name or product number would be appreciated. I went to my Windows account and added a new sign in option for Windows Hello. Please refer to the following steps . Try again later How can I set up Windows Hello on my new Windows 11 device? Windows 11 supports Windows Hello as an alternative to Ive tried to change my account password but it literally just loads and then immediately it hits me with "Can't change password, "Something went wrong, try again later". Hi, winstonSmith My name is Aracely, I am an Independent Advisor. Just go to Settings > Accounts and click Add account. Then try it again. Fix 3. " I know it says "Some of these settings are managed by your organization. MSc too. • Choose “Normal startup”, click OK, and restart Windows. At least with a blue screen, you know your need to start at the beginning. Uninstall the update as follows: When I try signing in to Outlook, it asks me for my Windows Hello PIN. I suggest that you try to delete the folder where the PIN information is stored and then try again. _____ Note: This is a I try to log in using Facial Recognition and it will recognize me but will not unlock the PC. " Despite repeatedly following the suggested steps and consulting numerous YouTube tutorials, I haven't been able to resolve the problem. Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. the pin code was working fine until yesterday , it switched itself to the password . Try again later” In my domain controller I create an GPO to allow, Windows Hello, Biometrics, Hello, I have many computer with fingerprint reader, and all computers works with fingerprint in a workgroup, but after I join my all computers to a domain, I cannot setup a fingerprint or a PIN and login with my fingerprint/PIN. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. While i can still use my fingerprint and PIN to unlock the laptop, which is Hello, i have windows 10 pro build 10240 , it was upgraded from windows 8. If you have recently updated windows, you can try to uninstall the update. 3. You can try again, or skip this step and set up a PIN. Try again later” In my domain controller I create an GPO to allow, Windows Hello, Biometrics, Something went wrong We weren’t able to set up your PIN. But somehow, after few updates later, I can't use windows hello to sign in. My Windows specs are: Edition: Windows 11 Home Windows Update: Perhaps your current Windows system has some bugs, you can try to install a new Windows update or uninstall your previous update, Check available updates from "Settings" - "Windows Update" - "Check for Updates". Harassment is any behavior intended to disturb or upset a person or group of people. So, deleting the NGC folder will solve your problem. 5. ; Right-click on the issuing CA server and select Properties. Bottom Line. Every time I try to reset it, it shows me a window with the text below. Windows Hello face or fingerprint recognition may not work if biometric drivers are turned off to reduce Once you restart the biometric service, you must register your fingerprint again in the Settings app. I have tried reconfiguring Windows Hello, reinstalling drivers for biometrics and camera, sfc /scannow, repairing windows, and changing local group policy to disable enhanced anti-spoofing measures. You can try again, or skip this step and set up a PIN later. It still makes me use a pin or password to access. It recognizes the hardware, it just says Something went wrongI Skip to main content Windows 11 Top Contributors: Ramesh Srinivasan Dell Way 1: Run the Windows Internet Troubleshoot For Windows 11: Steps: Press “Win + I” to open the settings window → System → Troubleshoot → Other trouble-shooters → Hello @Marlooshka,. If you're having trouble signing in with your fingerprint, here are a couple of things to try: For the Fingerprint Power Button If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. Update Windows and Drivers: Ensure Windows 10 is up to date. If you're encountering issues while trying to set up facial recognition (Windows Hello) and fingerprint recognition on your Surface Pro 9, here are several troubleshooting steps you can follow to resolve the problem: My laptop is Samsung galaxy book 4 edge which has copilot plus pc. I also have the "Facial Recognition (Windows Hello) installed in my #windowshello#windowshellofacialrecognition #somethingwentwrongIn this video we will talk about How To Fix Something went wrong Error Message in Windows Hell This is a personal computer, it does not belong to any organization. Refresh your Network connection Unplug your router or modem from its power outlet. Sorry to hear about your troubles. Something went wrong We weren’t able to set up your PIN. 0x80090035: Policy requires TPM and the device doesn't have TPM. Windows 11 update "Something went wrong. >Similarly disable the other Windows Hello options if any. 0x80090036: User canceled an interactive dialog. Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. 2. Try again later' Tried to verify the account but it Windows 11 Version 22H2 (OS Build 22621. I always get a pop up from the Windows Hello Option that 'something went wrong, try again later' and doesn't allow me to make any kind of changes. Threats include any threat of violence, or harm to another. g. I no longer remember that. I've tried setting up a new pin but then it says "Something Went Wrong We In your description, you are unable to set up Windows Hello. #windowshellopin #windowshello #windowshellosomethingwentwrongunable to setup windows hello pin?? got the error "something went wrong try again later" in win Right-click on the Ngc folder and then go to the Properties; Go to the Security tab. Method 2. If you're still having a problem with Windows For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Reset the Hello Facial Recognition Settings. Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Change the Windows Hello for Business policy to not require a TPM. Skip for now. Something went wrong We weren If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. Tried to click Add at account setting i got 'Something went wrong. To fix that, try to update the corresponding drivers: TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. In settings says: “Something went wrong. Windows 10 Top Contributors: Windows Hello Face, "Something went wrong. After clicking the Add PIN button nothing happens. 0x80090031: NTE_AUTHENTICATION_IGNORED: Reboot the device. When i try and reset my login pin it says ''Something went wrong'' click the accessibility icon. Then, follow the wizard to create a new account. Could you This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Something Happened or Something Went Wrong PIN Isn’t Available Windows 11 FIXSome users have been reporting an issue with the Windows Hello sign-in feature w Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP but my computer is telling me that "Something went wrong. Open the Services pane Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to Open the Run dialog box by pressing the Windows key and the R key together. This thread is locked. Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out Close Windows Hello and try going through the steps again. I recommend you repair Windows completely before you should make a copy of your files. Delete downloaded Windows Update files. " To anyone who will answer, Hello, I can't use my I understand that you are having Windows Hello PIN issues. Retry. When I upgraded to a new laptop I thought it would change but i'm having the same problem. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Sometimes it helps to try again I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Click Accounts and select Sign-In options. Now delete all the contents in the NGC folder. Also, since my account is connected to my sign-in process, every time I enter my PIN number to sign in my computer is requiring me to Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click It is hard to tell why this could be happening. Anyhow, As I am setting up a new computer (with Windows 11) Anyhow, As I am setting up a new computer (with Windows 11), I got to the facial recognition setup (Windows Hello), after trying for a while to 6. Restart your device to see if that fixes the problem. * * Note: This issue usually occurs on domain computers. ". hnfv dtzy tudv dnog lbr hrrz qfofk not yijhf bcjbj weqjll aomvhc owbcr dyyskddb fihah