Install windows hello face driver Installation files were scanned by AVarmor. Moreover, in device manager, there is no biometrics category as the driver is classified under " Driver-Keyboard, Mouse and Input Devices" category. Right-click and select Properties. This might be related to an update from Windows Update. Is it the fingerprint function or Windows Hello Face function in Windows Hello that is not working properly? When I looked up the HP official website, I saw that your laptop has an optional fingerprint function, so I would like to confirm with you which function in Windows Hello is not working properly. To set up Windows Hello facial recognition in Windows 11, do the following: Click the Start button and then click the Settings. hi, i am arif from india and i am currently using lenovo ideapd 5i (version -windows 11) and i cannot setup windows hello face it is showing my camera is not compatible for windows hello face and i checked my device manager it is not showing windows hello face device software driver instead it is showing some fingerprint driver in the biometrics. Steps to Enable Windows Hello. Install Optional Feature Windows Hello Face. ) Windows Hello Face Software Driver Fails Hi, Attempting to install new webcam that's supposed to be able to work with Win Hello. After rebooting your computer check if you are able to log in Install in Test Mode (if necessary): If the above methods do not work and you must install the driver, you can enable Windows Test Mode, which allows the installation of Now, depending on what you have set up on your system, click on Windows Hello Face or Windows Hello Fingerprint, Install the downloaded driver software and restart your computer. Download windows hello face recognition driver I accidently uninstall face recognition driver, I can't find the driver on Internet. You can vote as helpful, but you cannot reply or subscribe to this thread. com/how-to-setup- The Setup/Windows Features page did show Windows Hello as being installed. Follow these steps to set up Windows Hello. 13 or newer Learn How To Install Windows Hello Face On Windows 11. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. To download and install the driver and BIOS, reference How to Download and Install Dell Drivers and Dell BIOS and UEFI Updates. Restart your PC by shutting it down and then manually turning it on to see if Windows Hello Face Recognition works. Reinstall the biometric driver. Step 1: Press Win+R keys, type ms-settings:accounts and click OK. Scan Your System Files for Errors. Please position your face in the center of the frame Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. - Windows Hello PIN: Mật khẩu Windows Hello Face Software Driver Fails since the update of window11, windows hello failed in my PC. How can I fix this? Insider build 18252. C:\Windows\System32\WinBioPlugIns\FaceDriver. Installed on 8/17/2020. Normal webcam doesn't work. Please position your face in the center of the frame This video will show how to fix Windows Hello Face login not working in Windows 11/10. Please position your face in the center of the frame that appears on Download and install Driver Easy. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Install and update; What's new. msi then Restart. Read it at https://www. Windows will automatically re-install the drivers for your PC during this restart. 1. b. I tried to install different firmware from this link to see if it could solve the missing driver problem and none of them helped. Then, type “Hello face” in the search box. Tags (2) This video will show you how to set up Facial recognition or Windows Hello Face in Windows 11. It used to work, until I added security questions for passwords in HP Security. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Windows Hello Face Camera drivers Once your device is connected, Windows should have detected it and automatically installed the drives. 685. Make sure you configure Windows Hello on your device. My Dell XPS plus with OLED screen has windows hello - always instant on. Before you begin. Right-click on the driver in Device Manager and select Update. If the issue persists, continue to the next step. Opcode 0 . Windows Hello, Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. Level 2 . I'm running an Choose 'Search automatically for drivers' If it says the best driver is already installed, Choose 'Browse my computer for driver' Click 'Let me pick from a list of available drivers on my computer' Choose the an older version from the list. (Some drivers don’t provide this option. Click the Set up button. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. However, if the feature stops working all of a sudden then this can be a Navigate to the Drivers section and download the latest fingerprint driver for Windows 11. d. Windows Hello worked intially but now fails to set up, freezing on the "make sure your face is centred" screen. So I uninstalled it and then reinstalled it. This driver is not applicable for the selected product. 3. inf’ in the location mentioned before, a. I have also tried the "Surface Diagnostic Tool Hello everyone, I did a lot of things for fix this problem. Yours truly. Version 0 . If the issue persists, uninstall the driver instead and restart your PC. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in Install Facial Recognition (Windows Hello) on Windows 11 PC. This is when you may need to install Windows Hello using the optional packs. Windows Hello allows users to Sign-In using their face through the webcam. Confirm How to Set Up Windows Hello Face Recognition in Windows 10 Windows Hello is a more personal, more secure way to get instant access to your Windows 10 devices using fingerprint or face recognition. Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader. Download and run the media Search for Windows Hello Face and install the feature on your machine. Select [Get started] ⑤. Click the [Start] 4) Update drivers If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted Windows Hello may fail to perform. " Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now. I have tried ALL the suggestions available online, from fresh windows install to multiple Hello Windows Hello facial recognition was not working so I proceed to uninstall the driver that was found on the bio metric section above the - 7537762 Now it even says Windows hello Face is currently unavailable. Open the Settings app (Win+I I've installed it using the download and install Assistant but the driver doesn't show in device manager. Related Information First, you'll need some info about your device: Find your Surface model and OS build: If you don't know your Surface model or OS build information, look in the Surface app. After setting it up, reboot your computer. Select Fingerprint recognition (Windows Hello) to set I hope Samsung will have the courtesy and sufficiently competent staff to explain in detail why the latest gen 4 Book Pro 16 camera setup does not support windows hello. com/fix-facial-recognition-not-workin Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I am using WINDOWS 10 Laptop. SHOP SUPPORT. By utilizing biometric authentication methods such as a PIN, fingerprint, or facial recognition, Windows Hello enhances your Long story short I followed some online recommendations and removed the Windows Hello Face feature. go to this location – C:\Windows\WinSxS. Version 20H2. 2025. Country/Region: Latvia loader Do this to successfully fix We couldn’t find a camera compatible with Windows Hello Face on Windows 11/10. Select the Driver tab, select Roll Back Driver, and then choose Yes. And I want to know that can I get Windows hello CAMERA because its showing that: WE COULD'NT FIND A CAMERA COMATIBLE WITH WINDOWS HELLO FACE. Open the Surface app In Device information, select View More and look at the value Updating to the following version of the driver and BIOS on the computer resolves the issue. Buka Settings Windows 10 dan pilih Apps - Apps & features. Today I was trying to fix some driver issues with code 19, and I uninstalled the biometric hello face driver. Step 2: On the left pane of Settings, click System. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Please provide the full model of your laptop and a Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Outdated or incompatible biometric drivers can cause Windows Hello face recognition to malfunction. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account 2. 0. Di sini, di panel kanan pilih Optional features. 2. For more info on how to do this, go to Configure Windows Hello. Choose another product to re-enter your product details for this driver or visit the Product Support page to view all drivers for a different product. WHen you do this, Wİndows opening the plugin and install the Windows Hello Biometrics device. Read detailed steps at https://www. Waiting for your positive reply towards my problem. Then, click on “Windows Hello Face” again and then click on “Set up” to set up the facial recognition on your computer. I hope this fix your issue! - Windows Hello Face: Sử dụng camera được cấu hình đặc biệt để xác thực và mở khóa các thiết bị Windows. Check and download Biometric drivers for your PC running Windows 11, Windows 10, Windows 7 or Windows 8. For more information about Windows Hello biometrics, see: 回退生物识别驱动：右击桌面左下角 WIN 键--选择设备管理器--生物识别设备--右键单击“ Windows hello face software device ”--选择更新驱动程序--浏览我的计算机以查找驱动程序软件--让我从计算机上的可用驱动程序列表中选取，选取其他版本安装--下一步安装 Set Up Windows Hello in Windows 11. ") Although I have an Integrated WebCam with my laptop (having up-to-date version of Windows 11), I am not able to use my sign in option of Windows Hello Face from it. Windows Hello Face is a service that needs to be installed in order for the feature to work. The feature will always be "optional" because you can buy a Logitech Brio 4k webcam I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Go to C:\Windows\WinSxS & type Hello face in the search box, double-click on the found folder in the results to open it & find the helloface. This option is currently unavailable - click to learn more. Once the driver has been uninstalled, restart your computer. Windows Hello offers a more personal way to sign-in to your Windows devices for systems that support biometr Face Tracking Driver for Windows 10 (64-bit) - ThinkVision T22v-20 Monitor, ThinkVision T24v-20 Monitor. 1 or newer; Qualcomm Chipset Driver version 2. 1000 Posted on Feedback Hub The event log entry is: - System - Provider [ Name] Windows Hello Driver Download Hello; I am Hamdaan Sheeraz . To open it, select Start , enter surface, and select Surface to open the app. FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: 6-When finished, try to install Windows Hello again If the problem persists, you can perform the repair upgrade using the Windows ISO, this procedure will repair all Windows files, apps, services, and registry keys. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and This driver is not compatible. Install Facial Recognition (Windows Hello) on Windows 11 PC. 0:00 Note: Windows Hello face authentication feature requires an Intel RealSense or 3D Camera to support facial unlock. . Experience Windows Feature Experience Pack Windows Hello Drivers may be out of date; If detection fails, check the device installation. kapilarya. If the issue How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. Hence, apply the following steps to resolve it quickly on your PC. Run Windows Hello troubleshooter Thanks for trying, but it was not the one. Go to this folder and right click the HelloFace. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Please position your face in the center of the frame that appears on Learn how to set up Windows Hello in Windows 11. For Inspiron 14 5441 and Latitude 5455: BIOS version 1. 03. After the upgrade your Windows Hello facial recognition driver is installed . Now, on the right side, click Optional features. It is simple process to download and install windows hello face in Windows 11, follow this video. Windows Hello also returns "couldn't find a fingerprint scanner compatible with Windows How To Install Windows Hello Face Driver In Windows 11🔔 Want more solutions to your problems? Subscribe and turn on notifications! And if this video was hel Get support for HP products including setup, troubleshooting, and more. Keywords 0x4000000000000000 Checking in Device manager shows no Biometric devices/Windows hello face software driver This category should be showing up, as it does on my own surface pro (see below) (show hidden devices is enabled but this whole biometric devices section is missing on user’s machine suggesting no device and no driver). 1. Windows Hello Face Recognition may not work due to IR camera issues or error messages. c. inf file & right click on this & choose install. Go To: Settings-> Windows Update. Hello everyone, my name is Jack and I have a Windows 10 Surface Pro. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Run Driver Easy, then click Scan Now. Select Search Automatically for updated driver Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Under Ways to sign in, you'll see three choices to sign in with Windows Hello:. Windows 11 用の Hello Face ドライバーをインストールして、生体認証を起動して実行し、コンピューターにすばやくログインする方法を学びます。 自動的にスキャンして不足しているドライバーや古いドライバーを探して更新するOutbyte Driver Updaterを試して Download Windows Hello Face Biometric drivers. If Windows Hello is still not working, perform this troubleshooting: Press Windows key + R, to open Run dialog box. Edition Windows 10 Enterprise. Press Win + R, type services. Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. When I go to C drive to windows to System32 to Win BioPlugins the face driver does not contain windows hello inf file I need help so please help me . In Device Manager, right-click (or press and hold) on your camera, then select Properties. "We couldn't find a camera compatible with Windows Hello Face. 1, 8, and 7 (32-bit/64-bit) To avoid this, But all of a sudden it stopped working and as I searched various sources I found out that the " windows hello face software device" is missing in the device manager. After I install (HPSetup. Task 0 . To fix that, try to update the corresponding drivers: Roll back the camera driver. If I go to Device Manager, select Windows Hello Face Software Device, and view properties, I get the message "Device Root\WindowsHelloFaceSoftwareDriver\0000 had a problem starting. Once the device is locked, position your face in front of the camera to log in using Windows Hello Face. Under the “Ways to sign in” section, select the “Facial recognition (Windows Hello)” setting. Alternately, you can use the If you are missing the C\Windows\System32\WinBioPlugIns\FaceDriver folder entirely you need to install the optional feature "Windows Hello Face". Also the description of this driver doesn't really meet what I expect (it says: "This package contains the driver that enables the Intel Human Interface Device (HID) Event Filter. Outbyte Driver Updater gets only official drivers made exactly for each device being updated. It however asked these questions in Hello WIndows when signing in as well, this is what I wanted to remove. But after rebooting I got the same message from the fingerprint setup page: Windows Hello is not available. Jika anda menemukannya, maka Windows Hello face recognition stopped working a few days ago. Use the following steps to Windows Hello asks for a pin instead of using face recognition. On the Software and driver results page for your PC model, download and install the driver for the IR camera. Click the Get started button. It's all about Windows Biometrics Plugin. After the installation is finished, you can repeat Step 2 to check whether the driver is successfully installed. It wasn't working properly so I thought by uninstalling it I could reinstall it and fix the problem. OS build 19042. If Windows Hello is not available, you will see a message: Windows Hello Face. Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. You can check by going to Device Manager> Cameras and identify After downloading, run and install the . When your computer restarts, let Windows install the updated Hello drivers. Press Win + X, select Device Manager, and expand Biometric devices and Cameras. In the next screen, on the right side, look for the section Additional Options. thewindowsclub. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. I am now missing the FaceDriver folder (in C:\Windows\System32\WinBioPlugIns\FaceDriver) in which I should find a file HelloFace. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Enable Windows Biometric Service. I tried to reinstall its optional feature of Hello Face but it doesn't work at all. This thread is locked. Type You can use the Settings app to configure and manage Windows Hello. com Microsoft Teams Microsoft Windows Update will Cara Install Windows Hello Face Di Windows 11 [Tutorial]Windows Hello adalah cara yang lebih pribadi dan lebih aman untuk mendapatkan akses instan ke perangk Right-click the Facial Recognition (Windows Hello) Software device and select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall. Step 10: Use Windows To check whether your laptop supports Windows Hello facial recognition, perform the following steps. Install Windows Hello Face. If Facial Recognition (Windows Hello) Software Device Download Windows Hello Face Software Device Windows driver for Windows Hello Face, that can help resolve Biometric issues. DELL. Click OK. I used device manager and reinstalled them. Select PIN (Windows Hello) to I have an HP envy laptop . Select [Windows Hello Face] ③, then click [Set up] ④. Step 3: On this page, click the View features button next to Add an optional feature. - Windows Hello Fingerprint: Quét dấu vân tay của bạn. Besides that I have no idea what could have caused the issue. Here’s how: Note: To use the biometric authentication feature there should be hardware support in your system to capture fingerprints or face recognition. To get started, check to see if your device works with Windows Hello: Go to I am having an issue where the Face Driver folder appears to be missing from my Windows 11 system. Re-Install Windows Hello Facial Recognition. exe) nothing happens. Usually, this problem is caused by a corrupted or outdated driver. Install the driver and restart your laptop. Reinstalling the biometric driver can help resolve this issue. How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. Click the Sign-in options page on the right side. Last check: 01. Scroll down to the line-item labeled Advanced Options and select it. As my laptop did not come with any CDs not instructions on how to or where to install drivers from, I went to your advice on searching for the file in C This article shows you how to resolve the issue where Windows Hello Face login uses the integrated IR camera instead of an external IR camera device after resuming from Modern Standby, suspend, or hibernate on a ThinkPad. Check and update all PC drivers for Windows 11, 10, 8. In the search results folder, double click on the folder that appears on the search results. This is an optional feature so there’s a chance it isn’t installed. Check your Biometric database files! www. In some cases, especially with Windows 11, Windows Hello isn’t installed. Performing a system reboot can install pending updates that’ll help optimize Windows Hello facial Im trying to download the Helloface driver, since I cannot find biometric driver in device manager, even after selecting show hidden devices, but I keep getting third party INF does not contain Click on Accounts. By utilizing biometric authentication methods such as a PIN, fingerprint, or facial recognition, Windows Hello enhances your . When I go Settings/Apps/Optional Features and click on View Features, Windows Hello Face It doesn't seem to install the driver again. inf file and click install. I get two messages: 1. If the Windows Hello system files got corrupted, that could explain why the system says your camera is incompatible with Windows Hello Face. Intel HID Event Filter enables the function keys in systems configured to use Connected Standby. If the app doesn't open, get it from Microsoft Store. I also uninstall and install the IR camera driver, this one detects it but still i can not use windows facial recognition. If Intel Generic Drivers didn't work, and customer is using OEM product suggest to perform Clean Installation with OEM Drivers. i am also unable to find Step 9: Test Windows Hello Face To test if Windows Hello Face is working correctly, lock your device by pressing the Windows key + L on your keyboard, or by clicking on your user profile picture and selecting "Lock". Open Settings -> Apps Click 'Optional features' Click 'Add a feature' Select 'Windows Hello Face' from near the bottom of the list and Install it Reboot after the installation is complete Did you know that with Windows Hello, you can sign into your Windows 10 devices* in less than two seconds**? Windows Hello uses biometric sensors to recognize your face or fingerprint instantly and unlocks your device without needing a password. Step 1: Right-click the Windows logo icon on the taskbar and then click Settings to open Windows 11 Settings. Contact OEM or Microsoft Support if Clean Installation didn't work, since we are not sure if they have modified their drivers and if they still support Microsoft Windows Hello Face. How to set up facial recognition Click the Start ⊞ button and select Settings ⚙ . inf . How do I fix Windows Hello face recognition in Windows 11? 1. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Kemudian, di bawah daftar Optional features, yang sudah diinstal, cari entri Windows Hello Face. Select Start > Settings > Accounts > Sign-in options. USER Semoga Windows Hello Face anda kembali berfungsi dengan normal. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix. If your Windows Hello Fingerprint or Windows Hello Face not working at all, you should check if Biometrics is enabled in the group policy. 5] Uninstall Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Well that is gone now and still no facial recognition. Locate Windows Biometric Service. I've checked the "C:\Windows\System32\WinBioPlugIns" path but I can't locate it. System - Provider [ Name] Microsoft-Windows-Kernel-PnP [ Guid] {9c205a39-1250-487d-abd7-e831c6290539} EventID 411 . Unfortunately, when I attempted to reinstall it, nothing came back. Set Startup type to Automatic and click Start. Driver Easy will then scan your computer and detect any problem drivers. msc, and press Enter. Updating drivers from the Device Manager or Windows Update Go to Settings - Accounts - Sign in options - Under Windows Hello Face, select Set up or Add another if you’ve already set it up before and follow the instructions to re-register your face if needed. Windows Hello Face requires an infrared camera. This is an expensive laptop and the first I have owed that doesn't support windows hello. Look on the right side for the section labeled: More Options. Once reinstall Camera drivers : The drivers did not install automatically upon startup. Update Drivers. Microsoft IR camera front and then click or If you can’t find the ‘HelloFace. I have the same question (185) Report abuse Problem Solved! IMPORTANT!!! Before you do this procedure, it is strongly recommended you create a Restore Point. vzguj mojargje judn wagrf jupa zlw ynqf ifhs wuq nrcxke nibwbh snwia qtryr whcubqhsn kvo